Terms of Use.

Compartir Hogar is a Silverce digital service designed to facilitate connections between people interested in cohabitation, accommodation or shared housing solutions.

Silverce acts as a technology platform that facilitates the connection between users interested in offering or finding medium or long term cohabitation or accommodation solutions.

Silverce is not a party to any lease, sublease, right-of-use assignment or any other private agreement that users may enter into with each other. Such an agreement is formalised exclusively between the users, who are responsible for verifying its compliance with applicable regulations.

Silverce does not provide real estate brokerage services or tourist accommodation services. Its role is limited to providing a technology platform for connection, communication, management and, where applicable, booking between users.

Users are solely responsible for complying with local, regional, national or any other regulations applicable to the property, to the use of the home, and to the lease, sublease or legal arrangement they agree upon.

The Compartir Hogar service may involve, among others:

• Users offering a home, room or shared living space.
• Users looking for a home, room or cohabitation solution.
• Other profiles enabled by Silverce as the service evolves.

Users who publish listings or information about homes must guarantee that:

• They have sufficient rights to offer the property or space.
• The information published is truthful, accurate and up to date.
• Images, descriptions, prices, conditions and availability correspond to reality.
• The property or space complies with applicable regulations.
• They do not include external contact details, instructions to bypass the Platform or misleading information.

Users requesting a home, cohabitation or accommodation must guarantee that the information provided about their identity, profile, needs, preferences and relevant circumstances is truthful and up to date.

Silverce may establish affinity, compatibility, recommendation or safety mechanisms to facilitate connections between users, without this constituting a guarantee of success, absolute suitability, absence of risk or any obligation for users to contract with each other.

Where Compartir Hogar includes booking, payment, first transfer, service fee, deposit, security deposit or other financial features, such amounts will be shown to the User before confirming the transaction.

Silverce may charge service fees for the use of the Platform, technology management, booking, payment processing, verification, user support or other associated services.

Payments may be processed by specialised external providers, such as Stripe or other payment service providers. The User accepts that such providers may process the information necessary to process payments, prevent fraud and comply with legal obligations.

Silverce will not be liable for errors, incidents or damage attributable exclusively to the payment provider, without prejudice to the obligations that may correspond to Silverce under applicable regulations.

Users are responsible for the taxes, tax obligations, charges, licences or authorisations that may arise from the private agreements entered into between them.

The cancellation conditions applicable to Compartir Hogar may depend on the type of transaction, the time of cancellation, the service used and the specific conditions accepted by users on the Platform.

Silverce may establish differentiated cancellation policies for:

• Cancellations by the person offering the accommodation.
• Cancellations by the requesting person.
• Cancellations due to compliance incidents.
• Cancellations due to supervening impossibility, force majeure or justified circumstances.
• Cancellations decided by Silverce to protect the safety, trust or proper functioning of the Platform.

Where cancellation occurs after the technology management, booking or digital intermediation service has been correctly provided, the Silverce service fee may be non-refundable, unless applicable regulations provide otherwise or Silverce decides to apply an exception in view of the specific circumstances of the case.

Silverce may request supporting documentation to assess incidents, breaches, mitigating circumstances or exceptional cancellation requests.

Users are responsible for:

• The truthfulness of the information they provide.
• The legality of the listings, homes, spaces or conditions offered.
• Entering into and complying with the private agreements they sign with each other.
• Cohabitation, use of the home, payments, deposits, security deposits, internal rules or any obligation arising from the private agreement.
• Compliance with applicable regulations on housing, leases, taxation, data protection, cohabitation and consumer matters.

Silverce does not guarantee the complete absence of conflicts between users, nor does it assume liability for the private agreements entered into between them.

Nevertheless, Silverce may enable support, communication, trust, verification, recommendation, mediation or guidance mechanisms, without this implying that Silverce becomes a party to the private agreement between users.

Silverce Experiences and Shared Plans allow users to discover, book or take part in activities, experiences, gatherings, plans, workshops or initiatives published through the Platform.

Silverce acts as a technology platform that allows users to discover, book and take part in experiences, activities or plans offered by third-party organisers or, where applicable, by Silverce when expressly stated.

The involvement of Silverce is limited to facilitating the publication, booking, payment and technology management of the experience, without acting as the material organiser of the activity, unless expressly stated otherwise in the specific experience description.

The agreement relating to the activity is established between the participant and the relevant organiser, unless Silverce is expressly listed as the organiser.

Through the Platform, users may view available experiences, book a place and, where applicable, pay online.

The price of each experience will be indicated before confirming the booking. That price may include:

• The price of the experience.
• The Silverce service fee.
• Booking or registration fee.
• Applicable taxes.
• Other items disclosed in the activity description.

Experience prices may be set by the organisers or by Silverce when it acts as organiser or promoter of a specific activity.

The User must carefully review the experience information before confirming the booking, including date, time, location, participation conditions, price, cancellation policy and specific requirements.

Cancellation conditions may vary for each experience and will be indicated, where applicable, in the specific activity description.

In the absence of specific conditions, the following general policy will apply:

• If the User cancels more than 72 hours before the start of the activity, they may be entitled to a refund of the experience price, excluding service, registration or booking fees indicated as non-refundable.
• If the User cancels less than 72 hours in advance or does not attend the activity, they may not be entitled to a refund.
• If the activity is cancelled by the organiser, the User will be entitled to a refund of the amount paid for the experience, without prejudice to what applies to service fees already provided.
• If the activity is substantially modified, the User may choose to keep their booking or cancel it under the conditions disclosed.
• In cases of force majeure, adverse weather conditions, health-related causes, supervening unavailability or other circumstances beyond the organiser's reasonable control, the activity may be rescheduled or cancelled.

The Silverce service fee may be non-refundable where the technology service for managing the booking has been correctly provided, unless applicable regulations provide otherwise or Silverce decides to apply an exception in view of the specific circumstances of the case.

The organiser of each experience will be responsible for:

• The correct execution of the activity.
• The truthfulness of the information published.
• Compliance with applicable regulations.
• The safety and suitability of the activity.
• The availability of insurance, authorisations, licences or permits where necessary.

The participant will be responsible for:

• Providing truthful information.
• Complying with the participation conditions.
• Following the organiser's reasonable instructions.
• Acting respectfully towards other participants, organisers and third parties.
• Refraining from conduct that may endanger the activity, safety or the rights of other people.

Silverce will not be liable for personal or material damage, delays, cancellations, breaches, modifications or incidents attributable to the organiser or to third parties, except where applicable regulations provide otherwise or where Silverce expressly acts as organiser.